Dynatrace Real User Monitoring Pricing 2026: $2.25/1K Sessions + Gotchas
Dynatrace RUM pricing for 2026. $2.25 per 1,000 sessions for basic RUM. Session replay is a separately-priced add-on at $2.25 per 1,000 sessions, bringing total to $4.50/1K with replay. 35-day data retention. No free tier.
The fast facts
| Pricing model | per-session |
| Cheapest paid | Quote only |
| Per 1,000 sessions | $2.25 |
| Per GB ingest | , |
| Per 1,000 replays | $2.25 |
| Free tier | No |
| Session replay | addon |
| Retention | 35 days |
| Annual discount | Not published |
| Source | www.dynatrace.com/pricing/ |
The pricing model
Per-session pricing with session replay as a paid add-on.
The split rate is the key feature
Dynatrace prices RUM in two stacked meters: a base rate of $2.25 per 1,000 sessions for performance and interaction capture, and a separate $2.25 per 1,000 sessions for session replay. Teams that don't need replay stay on the $2.25/1K basic rate, which undercuts Datadog's roughly $3.15/1K investigate-everything rate. Teams that do need replay pay $4.50/1K combined, still below Datadog's roughly $5.65/1K once its separate replay add-on is included.
The split is a genuine cost lever when replay percentage is dialled below 100%. At 25% replay coverage, Dynatrace's effective rate is $2.25 + (0.25 × $2.25) = $2.81/1K; at 50% replay it is $3.38/1K. Against current Datadog RUM pricing, Dynatrace is cheaper across the full replay range for full-traffic investigation.
35-day retention
Dynatrace publishes 35-day data retention as the standard for RUM. Extended retention is an enterprise-conversation feature, not a published self-service tier. For most operational use cases, debugging incidents within the past week or month, 35 days is sufficient. For compliance scenarios requiring 13+ months of session data, Dynatrace requires a custom contract.
Bundled into the wider Dynatrace platform
Dynatrace sells RUM alongside APM, infrastructure monitoring, log analytics, application security, and digital experience monitoring (Dynatrace's broader DEM product family includes RUM, synthetic, and session replay). For customers already on the Dynatrace platform, adding RUM is typically a per-session add-on to the existing contract; standalone Dynatrace RUM purchases are uncommon.
How Dynatrace RUM compares
- Versus Datadog RUM, Dynatrace is cheaper on RUM: $2.25/1K basic vs Datadog's ~$3.15/1K investigate-everything rate, and $4.50/1K with replay vs Datadog's ~$5.65/1K. Datadog wins on the breadth of its wider observability platform, not on RUM price.
- Versus Sentry, Sentry's $0.50/1K base rate is 4.5x cheaper than Dynatrace's basic RUM. Dynatrace wins on enterprise feature breadth and platform integration.
- Versus New Relic Browser, different pricing models entirely. Dynatrace is per-session; New Relic is per-GB-ingest. Dynatrace is more predictable for RUM-only workloads.
- Versus AWS CloudWatch RUM, AWS is dramatically cheaper (~$0.10/1K effective) but lacks Dynatrace's mature AIOps and root-cause analysis features.
When Dynatrace RUM is the right choice
- You already run Dynatrace for APM or infrastructure monitoring.
- You need RUM with the option to dial replay percentage as a cost lever.
- You value Dynatrace's AIOps and automatic root-cause analysis features for incident response.
- Your enterprise procurement requires a published per-session rate (Dynatrace publishes; Splunk and Akamai don't).
When Dynatrace RUM is the wrong choice
- You only need lightweight Core Web Vitals capture — Cloudflare is free for that.
- You want the deepest single-observability-platform breadth (APM, logs, infra, security) in one contract — Datadog or another full-suite vendor may fit better even at a higher RUM rate.
- You operate at small commercial scale — Sentry, Raygun, or AWS CloudWatch RUM is cheaper.
For Dynatrace on the APM side, see our sister site's Dynatrace pricing breakdown. For the structural per-session pricing comparison across all per-session vendors, see per-session pricing models.
Try it in the calculator
The RUM cost calculator includes Dynatrace alongside 17 other vendors. Enter your monthly page views, session replay coverage, retention, and sampling rate to see how Dynatrace's pricing compares head-to-head against the alternatives.
Where to go next
- Multi-vendor calculator — estimate Dynatrace's cost against 17 alternatives at your specific workload.
- Per-session pricing models — how Dynatrace's pricing model compares structurally to Datadog, Dynatrace, and Raygun.
- Quote-only vendors — the five RUM vendors that don't publish prices and the operational consequences.
- Hidden RUM costs — sampling, retention storage, replay storage, and overage gotchas across the category.
- Methodology — how we verified the Dynatrace pricing data shown above (verified 2026-06-16).